Privacy Policy
Last updated: October 2025
We're Mongoose Business, a Delaware company behind products like Midas Suite and TesseractStudios.
This page explains what happens when you contact us for support.
What We Collect
When you send us a message, we get the info you choose to share — like your name, email, and whatever you write in the form.
We also see basic technical details (browser type, IP address) just to keep spam under control.
We don't use cookies, analytics, or tracking pixels.
How We Use It
We use your info only to reply, troubleshoot, and follow up on your request.
We don't sell or share it with marketers. Ever.
Deletion
If you want your messages or info deleted, just email support@mongoosebusiness.com.
We'll wipe it from our systems unless we legally need to keep it (which is rare).
Security
Everything sent through our forms is encrypted (HTTPS).
Messages go through Resend to reach our inbox — nothing fancy, no ads, no profiling.
Contact
If you've got a privacy question, email security@mongoosebusiness.com.
For normal support, use support@mongoosebusiness.com.
That's it.
We collect as little as possible, use it to help you, and delete it when we're done.